Privacy Policy ibet789link — Our Commitment to Your Data Security

1 Introduction

Ibet789link cares about the privacy of every member who registers and uses our platform. This Privacy Policy ("Policy") is designed to provide full transparency on how we handle your personal information — from how it is collected, to how it is protected and when it is deleted.

This policy applies to all services offered by ibet789link, including the website at ibet789link.vu, Android and iOS mobile apps, and any platform-related communication channels including customer support via live chat and email.

Ibet789link is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We conduct regular internal privacy audits to ensure our practices keep pace with the latest legal and technological developments.

2 Data We Collect

Ibet789link collects several categories of information depending on how you interact with the platform. Below are the data categories collected, along with their purposes and collection methods:

We only collect data that is strictly necessary for the stated purposes. Any additional information you voluntarily provide — such as game preferences or feedback — is also stored but not used outside the context in which it was given.

3 How We Use Your Data

Collected data is used solely for legitimate purposes directly related to the services you use. The following are the primary purposes for which your data is used:

• Account management — processes registration, verifies identity, and manages your profile information.
• Transaction processing — processes deposits, withdrawals, and any payments related to platform usage.
• Security & fraud detection — monitors account activity to detect and prevent unauthorised access, fraud, and money laundering.
• Customer Support — enables our team to understand your account history in order to provide effective assistance.
• Legal compliance — fulfils reporting requirements to the relevant regulatory bodies and authorities.
• Platform improvements — analyses usage patterns in aggregate (not individually) to improve the user experience.
• Service communications — sends important notifications related to your account, transactions, and security.

4 Third-Party Data Sharing

Our core principle is straightforward — your data is never sold to anyone. However, there are limited situations where data may be shared with specific third parties:

1. Payment service providers — transaction information required to process deposits and withdrawals is shared with approved payment providers such as FPX, DuitNow, and others. These providers are bound by strict confidentiality agreements.
2. Technical service providers — third parties who assist in managing platform infrastructure, hosting, and cybersecurity services. They receive only the minimum data necessary for their tasks.
3. Regulatory bodies & authorities — when required by law or a valid court order, ibet789link will comply with such requests and notify you where permitted to do so.
4. Identity verification service providers — for the KYC process, identity information may be verified through licensed, PDPA-compliant third-party services.

5 Data Storage & Security

Ibet789link invests seriously in security infrastructure to keep your data safe at all times. The technical and organisational measures we employ include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Sensitive data stored in our database is encrypted using AES-256 algorithms.
• Passwords are stored as one-way bcrypt hashes — unreadable and unrecoverable by anyone.
• 24/7 real-time security monitoring by our in-house cybersecurity team.
• Independent security audits by a third-party security firm every 6 months.
• Role-based access control — only authorised staff can access specific data.
• Encrypted data backups with regular recovery testing.

Regarding retention periods, active account data is kept for the duration of account use. Once an account is closed, data is retained for a maximum of 7 years to meet legal and financial requirements, then securely deleted. Anonymised analytics data may be kept longer as it cannot be linked to any individual.

6 Cookies & Tracking Technologies

Ibet789link uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how users engage with our services. The types of cookies we use include:

• Essential Cookies — required for core platform functions such as login, user sessions, and security. Cannot be disabled.
• Performance Cookies — helps us understand which parts of the platform are most frequently used, time spent on the platform, and any technical errors that occur.
• Functional Cookies — stores user preferences such as preferred language, display settings, and login details for your convenience.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. For the mobile app, privacy settings can be managed through your device settings.

7 Your Rights as a User

In accordance with Malaysia's PDPA and international data protection principles, you have the following rights regarding your personal data at ibet789link:

8 Children's Data

Ibet789link is a platform for users aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

If we find that data has been collected from a minor without proper knowledge or consent, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered on this platform are encouraged to contact us immediately so we can close the account.

9 Amendments to the Privacy Policy

Ibet789link reserves the right to update this Privacy Policy from time to time to reflect changes in our service practices, new legal requirements, or improvements in the security technologies we use.

When material changes are made — meaning changes that directly affect how your data is used — we will:

• Sending a notification to your registered email at least 14 days before the changes take effect.
• Displaying a clear notice on the platform's home page and within the mobile app.
• Updating the "Last updated" date at the top of this page.

Continued use of the platform after the effective date of any changes will be considered acceptance of the updated Policy. If you do not agree, you have the right to close your account before that date.

10 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the ibet789link privacy team is ready to assist.

Available communication channels:

• In-App Live Chat: Available 24/7 — for urgent inquiries about account security or privacy.
• Privacy Email: [email protected] — use the subject line "Privacy Policy Inquiry" to be directed to the right team.

All privacy enquiries are answered within 5 business days. For formal data rights requests, please clearly state the type of request in your message along with your account number to help us process it faster.