Terms and Conditions ibet789link — Complete Platform Usage Guide

1 Acceptance of Terms

Welcome to ibet789link. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("User") and ibet789link ("Platform", "we", "us"). By accessing, registering, or using any part of the ibet789link platform — whether via the website or mobile app — you automatically agree to be bound by all Terms stated in this document.

If you do not agree with any part of these Terms, please stop using the platform immediately. ibet789link reserves the right to modify, add to, or amend these Terms at any time without prior notice. It is your responsibility to review these Terms periodically.

2 Account Eligibility

To register and use the ibet789link platform, you must meet all of the following criteria:

• Be at least 18 years old on the date of registration.
• Having full legal capacity to enter into binding agreements.
• Not an employee, contractor, or representative of ibet789link or any affiliated company.
• Not using the account on behalf of any third party without written authorisation.
• Confirm that wagering activity is legal in the jurisdiction where you reside.

Ibet789link reserves the right to conduct identity checks at any time and request verification documents to ensure user eligibility is met. Failure to provide the requested documents within the given timeframe may result in account suspension or closure.

3 Registration & Identity Verification

During the registration process, you are required to provide accurate, truthful, and complete information. Inaccurate information may result in account closure and forfeiture of any existing balance.

Each user is only permitted to hold one (1) active account at any one time. Creating multiple accounts using the same or different information is strictly prohibited.

Identity verification (KYC — Know Your Customer) is required in the following situations:

1. When cumulative withdrawal amounts exceed the limits set by the platform.
2. When the system detects unusual or suspicious account activity.
3. When required by a regulatory body or relevant authority.
4. Before the first withdrawal from a new account.

Documents accepted for KYC include a Malaysian identity card (MyKad), a valid passport, or a driving licence. All KYC documents are processed securely and will not be shared with third parties unless required by law.

4 Deposit & Payment

Ibet789link accepts deposits through a variety of approved payment methods including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, Boost, Visa and Mastercard credit/debit cards, and direct bank transfers.

The deposit conditions are as follows:

• The minimum deposit amount is MYR 10 for most payment methods.
• Deposits must be made from an account in the same name as registered on ibet789link. Third-party deposits are not accepted.
• All deposits are processed automatically and in real-time. If there is any delay, please contact our customer support team.
• Ibet789link does not charge any processing fees for deposits made using supported payment methods.

5 Fund Withdrawal

All withdrawal requests are processed automatically. Processing times vary depending on the withdrawal method and your account's VIP level:

• Regular Members (Bronze–Silver): Within 5–30 minutes for e-wallet methods; 1–3 hours for bank transfers.
• VIP Members (Gold–Diamond): Instantly to within 5 minutes for all methods.

Withdrawal conditions that must be observed:

• The minimum withdrawal amount is MYR 30.
• Original deposit funds that have not been wagered may be withdrawn at any time without additional conditions.
• Bonus funds may only be withdrawn after the wagering requirements specified in each promotion have been fully met.
• Ibet789link reserves the right to request additional documents before approving withdrawals that exceed certain limits.
• Withdrawals will only be processed to the same method used for the deposit, or to an account in the same user's name if the original method does not support withdrawals.

6 Bonus & Promotion Terms

All bonuses and promotions offered by ibet789link are subject to their respective specific terms as stated on the promotions page. The general terms that apply to all promotions are as follows:

• Bonuses are valid for one claim per promotion per account, unless otherwise stated.
• Ibet789link reserves the right to cancel any bonus suspected of being obtained through dishonest means, fraud, or a breach of the terms.
• Wagering requirements must be met within the specified validity period. Bonuses unused within that period will expire automatically.
• Free tickets, free credits, and any other bonuses cannot be transferred to another account.
• The use of automation software, bots, or any unauthorised method to fulfil bonus requirements is prohibited and may result in account closure.

7 Game Rules

All games offered at ibet789link — including sports betting, Live Casino, Bingo, and Slot Games — have their own rules that all players must comply with.

General rules that apply to all game categories:

• Game results processed and finalised by the system cannot be disputed unless there is verifiable evidence of a system failure.
• Any disputed game results will be reviewed by our technical team within 72 hours from the date the complaint is received.
• Ibet789link uses independently audited random number generators (RNG) for all casino and Bingo games to ensure fairness.
• For sports betting, the odds displayed are real-time prices and may change before the wager is confirmed. Betting limits vary by sport type and match.

8 Prohibited Conduct

The following activities are strictly prohibited on the ibet789link platform and may result in account suspension or permanent closure:

• Bonus abuse — including the use of multiple accounts to claim bonuses repeatedly.
• Use of automation software, bots, scripts, or any unfair method in gameplay.
• Any attempt to hack, disrupt, or compromise the platform's systems or security.
• Money laundering through the ibet789link platform.
• Providing false information during registration or the KYC process.
• Transactions made through a payment method not registered under the account holder's name.
• Language or conduct that is abusive or threatening toward other players or support staff.

9 Account Closure

Users may close their account at any time by contacting the ibet789link customer support team. Prior to closure, all valid remaining balances may be withdrawn in accordance with the applicable withdrawal conditions.

Ibet789link reserves the right to close or suspend any account without prior notice in the following circumstances:

• Violation of any part of these Terms and Conditions.
• Suspicious activity indicating possible fraud or money laundering.
• Requests from regulatory bodies or legal authorities.
• Accounts that have been inactive for more than 12 consecutive months.

For accounts closed due to a terms violation, ibet789link reserves the right to withhold any bonus balance that has not yet met its wagering requirements. Any valid original deposit balance will be returned in accordance with the established procedure upon completion of the investigation.

10 Liability Limits

Ibet789link is not liable for any losses suffered by users as a result of:

• Technical disruptions beyond the platform's control, such as internet outages, third-party server failures, or power cuts.
• Any financial losses incurred as a result of the user's own wagering decisions.
• Unauthorized access to a user account resulting from the user's own negligence in safeguarding their password.

The maximum liability of ibet789link to any user under any circumstances is limited to the actual deposit amount made by the user within the 30 days preceding the liability claim.

11 Terms Amendment

Ibet789link reserves the right to amend, add, or modify any part of these Terms and Conditions at any time. Material changes will be communicated to users via in-app notifications or email at least 7 days before taking effect, unless such changes are required immediately for legal or security reasons.

Continued use of the ibet789link platform after any changes to the Terms take effect will be considered your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the effective date.

12 Contact Us

If you have any questions regarding these Terms and Conditions, or need clarification on any part that is unclear, the ibet789link support team is ready to assist you.

You can reach us via:

• In-App Live Chat: Available 24 hours a day, 7 days a week. Response time is typically within 5 minutes.
• Email: [email protected] — response within 24 hours on business days.

For formal complaints, please use the email channel and include "Official Complaint" in the subject line. All formal complaints will be handled within 5 business days.